Contents:
This is a one or half day
workshop. It is tailored to your requirements for training collectors to
optimise the return from a debtor using some simple but effective
techniques. The workshop is highly participative with role play and live
calling.
For more detail click
here>
Who should
attend?
This course is aimed at
telephone collectors.
Course
trainer
The course is lead by Simon
Bell, a master class tele-business trainer and pioneer of the
transderivational search.
Read his article on the
psychology of collecting here>
Cost
Pricing is per delegate and
depends on the amount of bespoke work required. Please call or email us for
a quote.
Management course
Our Collections Strategies
and Segmentation course is more appropriate for management requiring an
appreciation of the drivers of collections and some specific tools.
For details about the course click
here> |