Key Skills

Key Skills for Credit Managers

Contents:

This three day course looks at the skills required by today's consumer credit risk managers. Managers are required to be technical and have business skills - something that is a difficult to find naturally. Using many examples and exercises, the delegates are provided with a toolkit of techniques to illustrate the need to be business focused and communicate in a way that is most beneficial to senior management.

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Business exercise

Delegates are assigned to teams and given a credit business issue to solve. The game requires them to use the skills taught on the course and concludes with them presenting their solution to the whole group.

Who should attend?

This course has been designed to appeal to consumer Credit Risk analysts and managers who development requirements in the areas covered.

Summary of the skills

* Communicating technical points to non-technical people

* Structuring presentations and reports

* Credit problem solving

* Considering alternative solutions

* Making a decision

* Understanding what's important to the credit business

* Analytically, "seeing the wood for the trees"

Cost

Ł1250 for three days including course materials and refreshments.

"A good course - confirmed that we are already doing a number of things suggested, but highlighted more techniques which could be used… for thinking through problems logically and considering all issues."
Martin Breakwell, C&G^*

"The course is very informative, thought provoking and interesting. By making explicit knowledge and methodology of risk assessment it has helped me to solidify my understanding and will affect the way I approach my work."
Matthew Kent, Abbey National^*

* About an earlier version of the course called "Portfolio Management and Problem Solving"